Tech help where you live

We turn tech frustration into clear next steps.

Local support for Wi-Fi, smart TVs, computers, phones, remote troubleshooting, backups, and secure electronics cleanup right in your community.

Local.Reliable. Neighborly. That's Novum.
Too much noise
xWi-Fi keeps dropping
xPrinter won't connect
xOld laptop in the closet
xSmart TV won't stream
xFiles stuck on old computer
xToo many cables
xPassword confusion
xWhat do I do with this device?
Novum clarity
We listen
We diagnose
We explain
We fix
We secure
We clean up
You get back to life
Systems come online.You breathe easier.
What we help with

Everyday tech. Solved.

Simple, practical support for the technology people actually use at home.

📶

Wi-Fi & Internet

Slow speeds, dead zones, router checks, setup help, and connection issues.

📺

Smart TVs & Streaming

Apps, remotes, streaming issues, setup help, and updates that refuse to cooperate.

💻

Computers & Devices

Laptops, desktops, phones, tablets, cleanup, troubleshooting, and transfers.

🖨️

Printers & Setup

Setup, drivers, scanning, mobile printing, and stubborn connection problems.

🛜

Remote Tech Help

Some problems can be solved remotely for faster turnaround and lower friction.

♻️

Electronics Cleanup

Sort, wipe, remove, recycle, or rehome old electronics responsibly.

How it works

Tell us what's going on.

No tech vocabulary required. Describe the problem in your own words and we'll guide the next step.

1

Share the issue

Choose the type of help you need and tell us what is happening in plain language.

2

See the likely next step

The intake organizes the problem and points to the best service path before we follow up.

3

We confirm and help

We review the request, confirm the best option, and schedule or guide the next move.

Plans that fit your life

Support that's simple and affordable.

One-Time Help

Best for a single issue or a quick home visit.

$99

starting at first hour or visit

Start with intake

Electronics Pickup

Pickup, secure wipe, recycle, or rehome responsibly.

$25-$49

starting at price varies by item

Start with intake

Prefer to talk with us first? Start with a request and we'll confirm the best next step before scheduling or payment.

Secure electronics cleanup

Clear clutter. Protect what matters.

Old devices, handled carefully.

Old electronics can collect dust and put your data at risk. We help sort what should be wiped, reused, recycled, or safely disposed of.

Data securely wiped or drives removed
Devices evaluated for reuse or donation
Responsible recycling for what cannot be reused
Pickup available in your community
New device setup can be bundled into the same request
Start here

Tell us what you need help with.

Guided intake turns messy tech problems into a clear next step. Tell us what feels broken, slow, confusing, or overdue and we'll help sort out the right kind of support.

Submit the request first, then decide whether you want a one-time visit, ongoing support, or electronics pickup when the fit is right.

Loading intake

Preparing the guided request flow.

Community
For apartment communitiesPartner with Novum to offer resident tech support, move-in help, and electronics cleanup events.
Partner
Property manager pathNeed a resident support day or preferred vendor relationship? Start a partner request and we'll follow up directly.Start Partner Request